Contact us
We answer in English, usually within two working days.
support@axioms.gg reaches us for everything below. There is no form here on purpose: a form that drops a message is worse than an address that does not.
If your account has been restricted
Accounts are restricted automatically when the way they were created and used looks like one person running many of them, which is how a board gets flooded. It is a judgement made from signals, and signals are sometimes wrong: a shared office, a campus, a phone network or a VPN can all look like a crowd of one.
Write to us from the address on the account and say so. Tell us your username. We will look at why the account was flagged, and lift it if the reason does not hold. You will not be asked for anything we do not already have.
If something on a board is wrong about you
Claims, statements and fact checks on a board are generated by AI and can be mistaken. Tell us the board, the debate and what was said, and we will look at it. The board's owner can also take anything down themselves.
Privacy requests
To see what we hold about you, to correct it, or to have it deleted, write from the address on the account. What we hold and how long we keep it is in the privacy policy. An account can also be deleted from Settings, which schedules it thirty days out and is reversible until then.
Security
If you have found a way to reach data that is not yours, or to act as somebody else, write to the same address with “security” in the subject. Tell us what you did and what you saw. We will not take action against anyone who reports a hole in good faith and does not exploit it.
Everything else
Billing, a plan, a debate that would not start, an invite that never arrived: the same address.